FAQ

Delivery times vary by destination. You'll receive tracking details by email as soon as your order ships, so you can follow it the whole way.

Yes — we ship across the GCC. Shipping costs and available options are calculated at checkout based on your address.

Contact us as soon as possible at rovastor@outlook.sa. If your order hasn't shipped yet, we'll do our best to update or cancel it.

Eau de Parfum (EDP) has a higher concentration of fragrance oil, so it generally lasts longer and projects more. Eau de Toilette (EDT) is lighter and fresher — often better for daytime and warm weather. Neither is "better"; it depends on how you want to wear it.

Top notes are what you smell in the first minutes — usually bright and citrusy. Heart notes emerge after 15–30 minutes and form the main character of the scent. Base notes are the deepest layer and what lingers on skin for hours.

Longevity varies by person. Skin type, hydration, temperature and where you apply all affect it. As a rule, fragrance lasts longer on moisturised skin and in cooler weather.

Pulse points — wrists, neck, behind the ears, inner elbows. Spray from a short distance and don't rub your wrists together; it breaks down the top notes.

Away from direct sunlight, heat and humidity. A drawer or closed cupboard is ideal. Bathrooms are the worst place — steam and temperature swings shorten a fragrance's life.

Unopened items in their original sealed packaging can be returned within 30 days. For hygiene reasons, opened or used fragrances cannot be returned unless the item arrived damaged or incorrect.

Email us at rovastor@outlook.sa with your order number and a photo of the item. We'll sort out a replacement or refund.

Yes. All payments are processed through Shopify's encrypted, PCI-compliant checkout. We never see or store your card details.